About the Certificate of Operational Excellence
The Operational Excellence Professional Certificate Program is thoughtfully designed to equip professionals with the in-depth knowledge and skills necessary to implement and lead operational excellence initiatives within their organizations. In today’s increasingly competitive business landscape, the demand for effective strategies in process improvement and efficiency is at an all-time high. This program thoroughly explores the methodologies, frameworks, and tools that foster a culture of continuous improvement and sustainable success.
The Certificate of Operational Excellence consists of 10 courses between August and December.
Are you ready to elevate your career and transform your organization? The Operational Excellence Professional Certificate Program is designed to equip you with the essential knowledge and skills required to lead impactful operational excellence initiatives. In today’s fast-paced business environment, the ability to streamline processes and foster a culture of continuous improvement has never been more vital.
Q: Is there an application process?
A: There is no application process for this certificate. Our registration is open enrollment, and is based on a first-come, first-served basis.
Q: When do I need to indicate that I am interested in pursuing the Certificate of Operational Excellence?
A: We ask participants to indicate their interest for the Certificate of Operational Excellence by completing the registration form.
Q: Do I need to follow a particular order of programs in order to achieve the Certificate of Operational Excellence?
A: No, participants are encouraged to register for the courses in the order that best fits their schedule and learning needs.
Q: Is there a recommended first course to take for the certificate?
A: No, participants are encouraged to choose the first course they feel best fits their current professional needs.
Q: Are there any prerequisites required for this certificate?
A: There are no prerequisites required for the noncredit Certificate of Operational Excellence.
Q: How long do I have to complete the Certificate of Operational Excellence?
A: Participants have 4 years from the start date of their first qualifying leadership program to complete the certificate.
Q: What is the shortest length of time it could take to complete the Certificate of Operational Excellence?
A: The Certificate of Operational Excellence consists of 10 courses between August and December. There is no minimum time requirement for the Certificate of Operational Excellence. Participants are encouraged to review our course schedule for course dates.
Q: How do I request my Certificate of Operational Excellence?
A: We ask that participants reach out to CLL@Logan.edu to request your Certificate of Operational Excellence. Our team will verify that a participant has successfully met all requirements within the 4 year timeframe and issue the certificate, accordingly.
Q: Can I receive academic credits for this certificate?
A: No, the Certificate of Operational Excellence and all its applicable programs are noncredit.
Q: How long until I receive my certificate?
A: Participants will receive a digital certificate 7-10 business days after the date of completion of their final program.
Q: What am I certified in?
A: The Certificate of Operational Excellence does not certify or license participants, this is a noncredit certificate which shows successful participation in Center for Leadership and Learning programs taken for no credit.
Earn the Certificate of Operational Excellence by taking the following:
- Performance Excellence Framework
- Becoming a Leader: Developing Your Style and Making Sound Decisions
- Process Improvement and Innovation
- Project Management for Planning
- Data Driving Decision Making
- Understanding Business Process Management Principles and Lean Six Sigma Concepts
- Learning Agility
- Change Management and Leadership
- Digital Transformation in Operations
- Capstone Project
Specifically tailored for leaders, this program enables participants to inspire, motivate, and effectively guide their teams toward operational excellence by focusing on the development of seven key competencies. Participants will engage in a dynamic learning experience aimed at enhancing their expertise in these essential areas:
- Understanding Principles and Concepts:
- Business Process Management (BPM)
- Lean and Six Sigma methodologies
- Process Improvement Skills:
- Process modeling, analysis, and design techniques
- Identifying and eliminating process waste and inefficiencies
- Using statistical tools for data analysis and process improvement
- Project Management:
- Planning, executing, and monitoring improvement projects
- Managing resources, timelines, and project risks effectively
- Continuous Improvement:
- Developing skills in defining and implementing process metrics
- Monitoring and analyzing process data for continuous improvement
- Change Management:
- Understanding the human aspects of change and organizational transformation
- Developing strategies for leading and managing change initiatives
- Digital Transformation:
- Gaining insights into digital transformation concepts and strategies
- Leveraging technology for process optimization and efficiency gains
- Leadership and Communication:
- Fostering a culture of continuous improvement and adaptability
- Communicating effectively to gain buy-in and overcome resistance to change

This certificate is ideal for:
Professionals seeking to learn effective strategies for rapid problem-solving and root cause analysis and process improvement methodologies.
Professional who want to explore evolving best practices in organizational transformation concepts and strategies and techniques for eliminating process waste and inefficiencies.
Leaders responsible for maximizing organizational success through continuous improvement and adaptability and process performance and operational efficiency.
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