All Logan University students are provided an email account through Office 365. Students are advised to check email regularly, since official communication is sent via email. Logan also provides high-capacity WiFi throughout Logan's campus and at the remote clinic locations. Students may use their Logan email address and password to connect devices.
In addition, all current Logan students are provided with licenses for Microsoft Office for the iPad and for Mac/Windows during their time as students. Please visit the Information Technology department for details about accessing these free resources. Office 365 also provides 1 TB of online storage for files, photos, videos, notes, presentations, etc, and enables students to share documents with other Logan students.
Click here to access Logan's webmail service.
Canvas is Logan University’s cloud-based Learning Management System, designed to facilitate the delivery of a variety of course materials, resources and media-rich content online. All Canvas course sites are password-protected, limiting access to the course materials to only the instructor and students registered for the course. Canvas offers many learning management features including a secure gradebook, discussion forum, messaging, and a ‘Speedgrader’ function allowing users to electronically post assignments or tests, and access them for grading.
Click here to access Canvas.
Logan's Emergency Notification System
Logan's emergency notification system has been designed to enhance and improve communication for all members of the Logan community in the event of a campus emergency. Incoming students are automatically enrolled in the e2Campus emergency notification system. The system will only send information about emergency conditions, weather cancellations and delays. No advertising will be sent, and your contact information will not be shared with or sold to third parties.
Users can manage their contact information and messaging preferences with e2Campus. Alerts are delivered via any combination of text message, telephone and email.
Click here to access Logan's Emergency Notification System.
Tipsheets, Policies and Forms
The following documents provide guidance on using the technology resources available at Logan.
IT Frequently Asked Questions
IT Frequently Asked Questions
Q: How do I access my Logan email?
A: All current students, faculty and staff are provided with Logan email accounts. Official communication is conducted on a regular basis through these accounts, so please check your email frequently. Students will receive important messages from the Office of Student Affairs, Office of Financial Aid, Office of the Registrar and other departments.
To login to email you will need to enter:
-Your email address as the username (email@example.com)
-Your current password
Q: How do I change or reset my Email/Self Serve Password?
A: Logan’s IT Services department is pleased to provide our Password Management Utility (PMU).
This web page will allow you to easily change your password, which is required once a trimester, and/or reset your password if you ever forget it. It will also send daily reminder emails to your Logan address beginning 21 days prior to your password expiration, and continuing until your password has been updated. The emails contain instructions and a link to the PMU where you can login and change your password. Links to the PMU are also located on the main Logan website under the “Quick Links” section as well as on the University blog page.
Please take a few minutes to visit the PMU and enroll today. By spending a little time now you will make future password changes quicker and easier. The enrollment process asks you to setup two security questions and optionally supply an alternative email address. These items are used for identity verification and to reset forgotten passwords.
Q: How do I add my Logan email to a mobile device?
A: Setting up Logan Email on an Apple Mobile Device
1. Go into Settings
2. Choose “Mail, Contacts, Calendars”
3. Choose “Add Account…”
4. Choose “Exchange”
5. Enter your Logan email address and password
6. Press the “Next” button
7. If you receive checkmarks indicating success, tap save to complete setup. If not, continue to step 8.
8. Enter the server: m.outlook.com
9. Leave the Domain Field Blank
10. Enter your Email Address: (example: firstname.lastname@example.org)
11. Press the “Next” button
12. You should receive checkmarks indicating success, tap save to complete setup.
13. Exit the Settings on your iPhone
14. Open the Mail app to see your Logan email account
Setting up Logan Email on an Android Mobile Device
Note: The steps listed below may be different for each manufacturer.
1. Go into the Settings on your Android Device
2. Select “Accounts”
3. Select “Microsoft Exchange ActiveSync”
4. Enter your Logan email address and password
5. Select “Manual Setup” if available. If not, select “Next”
6. Server is: m.outlook.com
7. Domain\Username is your email address (example: email@example.com)
8. Press the “Next” button to create your account
9. If prompted with “Remote Security Administration” tap Ok
10. Exit the settings
11. Open Mail to see your Logan email account
Q: How do I access the Self Serve Portal?
A: Logan’s Self Serve Portal allows students 24/7 access to academic data, grades, attendance, billing information, course catalog listings, etc. Faculty use Self Serve to make course materials (syllabi, lecture notes, study guides, etc.) available to their students.
Click here to view the Self Serve Student Guide.
Q: How do I sign up for Logan’s Emergency Notification System?
A: Logan’s emergency notification system is used to quickly communicate with all members of the Logan community in the event of a campus emergency or weather related closing. The system is only used to send information about emergency conditions and weather cancellations or delays to the schedule. No advertising or other campus communication will be sent, and your contact information will not be shared with or sold to third parties.
Incoming students are automatically enrolled to receive email alerts at their Logan email address from the emergency notification system. Any student can login to the system to setup additional alerts via a combination of text message, telephone and email. Users can manage their contact information and messaging preferences by logging into Self Serve. To edit your account preferences, log into the system using your Logan email address and Logan password.
Q: How do I access Logan’s Wi-Fi?
A: Logan offers wireless Internet access throughout the campus including in all of our classrooms and clinics. Students can connect to the “Logan” Wi-Fi network using their current email address and password. Once you are connected to the Logan wireless network, your access will continue until your password changes, typically once a trimester. The Logan-Guest network is available for vendors and other visitors to campus.
Q: Is there a Computer Lab on campus?
A: Logan maintains a large computer lab in the Learning Resource Center on the first floor of the Administration Building. The computer lab includes 80 networked computers with access to high speed Internet, specialized academic software applications, printers, educational materials, library resources, general productivity software and more.
Q: How do I download Office for my MAC or PC?
A: As a current Logan University Student you have the ability to install a copy of Office 2013 on up to 5 computers (PC or MAC). Once you have graduated or are no longer a current student, access to the applications are disabled. Please click here for detailed instructions.
Q: How do I download Office for my iPad?
A: As a current student you have the ability to install Office for iPad apps on up to 5 devices. Once you have graduated or are no longer a current student, access to the applications will be disabled. To download the apps go to the App store from your device and search for each individual app: “Word”, “Excel”, “PowerPoint”, “Outlook”, “One Note”. The apps are free to install but will require your Logan email address and password to use.
Q: Who can I contact for IT support?
A: For support with any of Logan’s Technology services please call or email the help desk at 636-207-2475 or Help@logan.edu.
OneDrive for Business - Frequently Asked Questions
OneDrive Frequently Asked Questions
Q: What is OneDrive Useful for?
A: OneDrive is useful for accessing your data from anywhere you have an internet connection as well as from various mobile devices. OneDrive offers 1TB of storage per user as well as real-time collaboration.
Q: How do I access my OneDrive account?
A: To access your OneDrive account, go to https://outlook.com/logan.edu and sign-in with your Logan email address and password. Once you sign-in, click the Apps button in the upper left hand corner and select OneDrive. This is your document depository. The first time you login, it may take a few minutes to setup your account.
Q: Can I put sensitive data on OneDrive?
A: OneDrive is an off-premise cloud based solution. What that means is that your files are stored in a data center off-campus. While the University has a signed Business Associates Agreement (BAA) with Microsoft, you need to be cautious about putting sensitive data in the cloud. If you have the need to share sensitive data, talk to your supervisor and turn on auditing. This will give you (and the University) a way to track what happened if there is a problem. A better solution would be to use your network drive, but if you must share sensitive data, auditing will give you an added layer of protection.
Q: How do I turn on auditing?
A: To turn auditing on, go to the "gear" icon (upper right hand corner) and select Site Settings. Under Site Collection Administration, go to Site Collection Audit Settings and specify which things to audit. ITS recommends you check all of the boxes under "Documents and Items" and "Lists, Libraries, and Sites".
Q: How do I create a new folder?
A: After logging into OneDrive, select "New" and then select "Folder".
Q: How do I upload a file?
A: Log onto your account and click the Apps button in the upper left hand corner then select OneDrive. Drag and drop files into the specified area or click “Upload” and browse for the files you would like to upload.
Q: How do I share a file?
A: To share a file, click on the 3 dots next to the folder name (…) or click on the "lock" symbol. Select "Invite Others". To invite a user, type in the user's last name and select from the directory. You can only share files with other Logan students, faculty and staff.
Q: How do I share a folder?
A: To share a folder, click on the 3 dots next to the folder name (…) or click on the "lock" symbol. Select "Share or Invite Others". To invite a user, type in the user's last name and select from the directory.
Q: How do I tell who I have shared a document with?
A: Highlight the file name and select the "group" symbol (looks like 3 users). You can see who you have shared a file with from here. You can also click the 3 dots next to the file name and it will open up "Share with" section.
Q: Can OneDrive do real-time online collaboration?
A: Yes, OneDrive can do real-time online collaboration. You have to open the document in Office Web Apps. In the upper right hand corner, you will see when someone is also editing the file. You will see a flag while the other person is typing.
Q: Can I create a new document in the browser?
A: Yes, you can create a new document by clicking “New” and then selecting the type of document you want to create. It will automatically use Office Web Apps to create the document. You can switch to using your "full" Office application (e.g. Word) by going to the File menu and click on "open in Word". This will give you the full functionality of your local Office apps.
Q: What happens when I delete a file? Can I get it back?
A: When you delete a file, it goes into the Recycle Bin for 90 days. After 90 days, it gets deleted permanently. To get a file back from the recycle bin, go to the "gear" in the upper right hand corner and select "Site Contents". The Recycle Bin is on the right. You may restore a file from there or permanently delete a file.
Q: What apps are there for OneDrive?
A: There is a OneDrive for Business App for both iOS and Android.
Q: How do I login using the OneDrive for Business app?
A: Once you start the app it will ask you for credentials. Use the following format as your user name: firstname.lastname@example.org. For your password use your Email/Selfserve password.